Frequently Asked Questions

Placing an Order

  • Can you describe how does your service work?
    To purchase any academic paper, you will have to complete an ordering form. It includes many hints about what each field should contain. Therefore, it is highly advisable to provide as much information as possible. We ask all customers to provide explicit order details when they make an order, which includes a precise description of what should be done. Do not forget to attach all order materials that were assigned by your professor. The more specifications we have, the better. Our company offers a Money Back Guarantee service, if our writer failed to address your initial instructions. At the same time, please ensure that you have provided all order details that will guide our writer in the right direction. If you have any question regarding our services, you are welcome to contact our members of Support Team via phone, e-mail, and Live Chat option.
  • What writer will be assigned to my order?
    As soon as we receive an order and you pay for it, we will assign the most competent writer to your work. You are welcome to use our inside messaging system in the personal profile to get in touch with your writer. From our side, a writer may contact you for some vital clarifications. Therefore, it is highly recommendable to check your personal profile regularly to provide timely clarifications regarding your order.
  • What is a personal account?
    After you place an order on the website, you should log in to your personal account. It gives you a chance to communicate with your writer, upload materials, get in touch with members of support team, check the order status, change login details, etc.
  • My writer has not been assigned yet. What should I do?
    Do not panic if we have not managed to find a writer to complete your order. Sometimes it may take some time to find the best expert to accomplish your project. Moreover, our writers are free to choose orders they wish and are positive that they will address instructions to the full. As time shows, it is the most efficient method of completing orders.
  • How can you prove that my order will be of high quality?
    We strive to make every customer pleased with the requested services. How can we prove it? Please check our system of guarantees on the website and you will see that we take care of customers’ needs and expectations. We employ only professional writers who help us to reach the best results in writing. Our writers used to be students just like you and they know for sure how to get good grades. You can see for yourself how competent we are. Simply place at least one order at and you will be surprised to see how professionally we treat each customer.
  • What if I need to change my order requirements?

    You can change your order instructions as soon as you place an order or when no writer has been assigned. As an exception, we allow to change order instructions with the writer assigned when no more than 10-15% of the order deadline have passed. If later, our online agents may ask you to place an additional order. If you need to change the number of pages, deadline, or type of service, you will also have to compensate the change of instructions. We always ask all customers to provide all paper instructions when they place an order to avoid any confusion and misunderstanding in the future. Our writers work with original instructions, which is the reason why you should provide all order attachments and instructions at once.

    Do not panic if you sent a message to the writer and there is no response. Our writer may simply be busy with researching and writing. If you have a hot order, you can contact Support Team for assistance and they will directly contact the writer or provide the needed answers.

  • How will you send me the paper?
    We will send you the completed paper just on time.  When deadline expires, you will be able to download your paper from the personal profile. Moreover, you will get an email notification sent to the specified address. The paper will be attached to this email. We send all orders in MS Office Word attachment. If you did not get the paper sent to your email or cannot download it from your personal account, please get in touch with our members of Support Team for assistance. Sometimes spam filter does not allow getting notifications from our website; sometimes the order is being scanned for plagiarism and will be sent shortly. In any case, we assure you that your order will be completed on time.
  • What deadline options do you have?
    Please check our order form or pricing table to learn more about deadline options. We can complete even the most urgent orders with 3-hour urgency. You are welcome to place an order with any urgency level (3 hours, 6 hours, 8 hours, 12 hours, 24 hours, 2 days, etc.). However, we always ask our customers to be careful while settling their deadline. The sooner you place an order, the lower your price will be. Moreover, if you have a complex research project like thesis, dissertation, research proposal, and so on, please make sure you give enough time to complete it. Remember that it is impossible to accomplish an extensive task that needs thorough researching during several hours.
  • Can I submit the paper as my own?
    You should understand that all academic papers purchased at should be used for study purposes. You should not submit them as your own. We grant a full copyright after the order has been forwarded to you. You will become the only owner of your paper. You are welcome to use our papers as models for your personal essays and other academic papers.
  • What instructions should I provide?
    The more detailed instructions you provide, the better. We assure you that our writers are able to cover any requirements because they got used to working on different projects. Please indicate the order type, number of references, page numbers, level of writing, etc. Moreover, do not forget to attach all attachments that you have received from your professor. Our writers should get all order materials that will help them complete your orders as requested.
  • Are your writers qualified?
    We understand that prosperity of our business depends much on the Writing Department. Our writers are well-versed professionals in many fields of study. They have several years of writing experience and perfectly know how to carry out research of any type. We employ BA, MA, and PhD degree writers to complete orders of different levels. Moreover, our writers work shifts to make sure that all customers will get the needed writing assistance on time. All our writers are used to work with different writing styles and citation requirements. Moreover, they have access to both in-house and online databases. Therefore, they will eagerly retrieve the needed materials to complete your task.
  • Do you differ from other writing services?
    We do not only offer high quality services, we promise that you will get your papers written according to all modern standards. We have a competent writing team that helps us to please all customers’ demands. We would like to urge you to be very careful with companies that offer too low prices. They can promise to deliver the whole dissertation in several hours, which is simply impossible. You will get a plagiarized piece of writing, full of stolen ideas. Therefore, think wisely while making your choice. Will a good writer work for several dollars on a dissertation project? A credible company values its writers and will reflect fair prices on the website.
  • Can you be trusted?
    We have helped thousands of customers around the world to get high grades. Our excellent reputation and commitment to work allowed us to get a high rate of returning clients. You can make an order and see how professionally we deal with clients.
  • Do you work at night?
    We have customers from different parts of the US and other countries. Due to the difference in time zones, we understand that students will need assistance at night and on weekends. For this reason, we work 24/7/365. You can contact our members of support team with any questions you have. We offer several communication channels like live chat, email, or phone call. Moreover, you can use our inside message system to communicate with your writer or members of support team.
  • Do you have any advantages?

    We understand that the world of education changes day by day. Teachers assign different instructions, citation styles change and oblige students to follow new rules, students are overloaded with different assignments, deadlines given for each project get shorter, etc. We always improve the quality of our services and go hand-in-hand with all the changes imposed by the educational system.

    We know that excellence is the key to success. Our writers are very creative and introduce innovative ideas in all papers. Therefore, it is very convenient and simply to become our client and get all papers written according to professor’s expectations. Moreover, we allow our customers to communicate directly with their writers. You will have access to your personal profile 24/7/365. If any questions arise, there are always members of support team that will guide you through our cooperation.

  • What kind of writing services you offer?

    We deliver plagiarism-free papers that are custom written according to customer’s expectation. No matter what institutional affiliation you have joined (High school, College, University, etc.), you can choose any level of writing in the order form. We have BA, MA, and PhD level writers that will eagerly work on your project.

    You can purchase different academic assignments from us: coursework, essay, book report, book review, article summary, resume writing, application writing, case study analysis, etc. is a company that will definitely manage to cover your instructions to the full.

  • How can you prove that my paper is plagiarism-free? realizes that by purchasing papers online, they expect to get plagiarism-free papers only. We have a strict anti-plagiarism policy and all our writers must adhere to it. If not, he/she will be instantly fired. At the same time, we understand that every single order should be checked for plagiarism. We use several plagiarism detection tools that help us detect even the shortest plagiarism percentage. Therefore, we guarantee that your order will be plagiarism-free and all borrowed ideas will be properly cited according to the referencing style you choose. You can be confident that all your orders will be genuine. We can send you a plagiarism report to prove that plagiarizing does not happen with our writers. Moreover, we have a Money Back Guarantee option. If you think that your order is plagiarized, please send us a plagiarism report from your side and we will investigate the matter.
  • What topics can I choose?
    Our writers can address any topic you wish. Therefore, if your teacher has assigned you a specific topic, be sure to state it in your order description. Sometimes customers allow choosing topics a writer wishes or send the list of topics to choose from. In any case, it is up to you which topic to indicate while placing the order.
  • Do you have pre-written papers?
    We do not distribute the same papers to different customers and do not sell pre-written papers. All our papers are custom made according to specific customers’ demands. Our writers are not allowed to copy parts of their previous works, duplicate the content, no matter what topic they work on. We have a plagiarism-free guarantee and will be glad to send you a plagiarism report anytime you ask for it.
  • Will my writer read all materials supplied to complete an assignment?

    Our writers work with different assignments no matter what educational level you choose – High school, College, University, Master’s, and PhD. Our writers work with multiple academic assignments. They have perfect writing skills and are good at researching. If you provide some order materials, every single sentence will be taken into consideration. If you have a book report, then our writer will surely read the book till the end. It is our primary guarantee to carefully follow all professors’ instructions. Please mind that if your assignment requires some special materials that cannot be found on the Internet, you should provide scans or copies to your writer (attach them in “Files” section).

    Even if your assignment includes multiple attachments, we assure you that your paper will be completed on time.

  • Will my paper include references or a bibliography page?
    Yes, we offer a referencing page for free. While placing an order, you will have to indicate an exact amount of references to be used in the paper. Moreover, do not forget to state what citation style your professor asked you to use (APA, MLA, Turabian, Oxford, Chicago, Harvard, etc.). If you have any specific formatting requirements that do not comply with any of the abovementioned styles, be sure to forward them to your writer as well. Our company also offers a number of free extras – a cover page, a table of contents, an abstract, references/bibliography, and free formatting according to any style.
  • Is it legal to use your services?
    Yes, we offer legitimate online assistance. We strive to help students to get the desired grades in any subject. If you order any assignment at, you should use it for educational purposes only. With our papers, you will learn how to quickly and effectively complete any assignment. We do not promote any cheating or plagiarism. You can fully rely on our online writers who will show you how good pieces of writing should look like.
  • Do you have a confidentiality guarantee?
    All personal details that you leave while placing the order are safe and sound with us. No one will have access to your personal account. Your private details like phone number and email will be used in very rare instances, when some urgent clarifications will be needed to complete the assignment. We guarantee that we will never disclose your personal details to the third party.
  • Will you post my paper anywhere?
    No, your paper will be secretly stored in your personal account only. We do not report to any databases, meaning that your paper will successfully pass any plagiarism check. We will never publish your paper, send it to other client, or store it in any database. You will be the only one who can download the paper from a personal profile. If needed, you can ask our agents to delete the paper from your account.
  • How can I be sure that you will actually send me the paper after I pay for the order?
    We guarantee that as soon as you pay for the order, our writer will start working on the order. We deliver all papers on time. You are welcome to check some reviews or testimonials from our customers and they will show you that we do not let our customers down. values each customer and every order he/she makes. We will take care of your academic reputation and you can fully rely on our assistance. We do not uphold any fraud operations and offer legal writing assistance online.
  • What if my instructions were not met?
    If you strongly believe that your initial order instructions were not met, you can send a revision request during 2 days after order delivery. Please mind that if you do not send your request during 48 hours, you will be asked to place an additional order. Moreover, your revision request should not contain any new comments or materials that were supposed to be sent while placing the order. We allow changing order instructions before we assign writer to the order or during the primary writing stages, when no more than 10-15% of the total deadline have passed.
  • Do not have a refund guarantee? does everything possible to meet students’ demands. If you are unsatisfied with the order, you are welcome to send a revision request during 2 days after order deadline expiration. Extended papers with 20+ pages have a month period for free revision requests. However, a revision option is available only if your revision comments comply with originally provided instructions. However, if you still do not think that your writer addressed instructions and do not approve the revised version, you can send a refund request during 14 days after order delivery. If you believe that your order is plagiarized, you can request a refund any time. Simply send us a plagiarism report for check.
  • Do you have a privacy policy?
    As we have already mentioned, we offer confidential services only. All your private details will never be published or distributed to the third parties.
  • I leave in Europe. Do you accept international orders?
    Of course, we do. We have customers from English-speaking countries and other locations. We can handle any writing assignment because our writers are educated and skilled to work according to international writing standards.
  • Is it cheating to submit your paper as my own?
    Yes, you are not supposed to use the paper purchased at as your own. We provide services for study purposes only.
  • Is it cheating to cooperate with your writing service?
    Since we pursue an educational motif, you are welcome to order any assignments that will help you compose personal essays.
  • It seems that you encourage plagiarism, don’t you?
    Definitely, not! sends excellently written papers that will explain students how they should approach their home assignments, what structure they should choose, what vocabulary should be used, etc. We understand that professors do not supervise students throughout the whole writing process, which is the reason why we have introduced our writing services on the market.
  • How can I make an order on your website?
    Please find an “Order now” button. You will be redirected to the personal order page. Please leave all paper requirements and fill out all fields, so that we will know how your paper should look like. Do not forget about attachments such as class notes, textbook scans (if applicable).
  • How can I pay for the order?
    You can choose any convenient payment option from the list. We assure you that all payment options are secure and confidential. As soon as we receive payment, we will begin working on your project. Many students choose Bluesnap or 2CheckOut options during the order payment process. You are welcome to check their websites and read a system of guarantees.
  • Are there any hidden charges?
    No! You can check our pricing table and it reflects the total price for the order. However, please mind that you should choose correct order details at once. For example, you chose a High school level and your writing should be done according to the University level standards. In this case, our agents will contact you for additional payment and will recalculate the order price. Please choose the correct urgency, level of writing, and number of pages while placing an order.
  • How can I get my paper?
    You can download your paper through your personal account or get it as an attachment in the notification email. You can also contact our support team and ask them to send your paper.
  • When will you send me my paper?
    Your paper will be sent to you just on time. If you chose 2-day urgency, then your paper will be delivered in 48 hours. However, please mind that the counting point begins when we get payment for the order.
  • What if I need some changes in the paper?>
    You are welcome to use our FREE revision option during 2 days after order deadline expiration. Please set a new deadline for the revision. However, please mind that it may take up to 24 hours to revise your paper.
  • How can I contact you?
    You can contact our members of Support Team 24/7/365. You can use your email, live chat option, phone call, or inside message system. From your side, please make sure you provide accurate personal details (phone number and email) for us to get in touch with you (when needed).
  • Can I contact my writer directly?
    We have a confidentiality guarantee, meaning that writers will never find any personal details of our customers. On the other hand, our clients will not have access to the writer’s private details. The only option to contact your assigned writer is to contact him/her through our inside messaging system. We guarantee that your writer will check messages regularly. If you need an urgent response, please contact our Support Team for instant responses.
  • Whom should I contact for immediate assistance?
    As we have already mentioned, Support Team is here to assistance you any time, be it day or night. All your order-related issues or inquiries will be processed on time. Testimonials


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